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Be sure that CRM will not be a flop in your business.
While increasing globalization provides new possibilities for economic growth, the competition in the market is also growing constantly. In other words: The fight for customers becomes fiercer. This and many other slogans such as “CRM – the silver bullet”, “CRM as strategic must” or “CRM on-demand” are often discussed in debates on CRM systems.
In view of all this it is an undeniable fact that winning new customers and building customer relationships has to be given top priority – which, in the end leaves you to find an appropriate CRM tool.
User friendly and easy-to-use
Here at KINAMU, we attach great importance to user-friendliness and ease of use which are decisive factors for the successful implementation of a CRM solution in businesses. The typical CRM user is a “casual user” who only every now and then uses the system and is someone who is not interested in the theory of CRM but in performing their tasks intuitively and efficiently, for which web based solutions are ideal.
The KINAMU CRM solution is based on SugarCRM Professional, an open-source CRM solution which particularly provides small and midsized businesses an excellent functional scope at a reasonable price.
- Customer & Contact Management
- Marketing, Campaign and Lead Management
- Sales Support
- Opportunity Management
- Customer Support (Case Management)
Integration with ERP...
It goes without saying that the KINAMU CRM solution is fully integrated with the ERP system. For handling customer orders or billing in your ERP system you can directly access the central database of the KINAMU CRM solution to retrieve the necessary data.
