FAQs on Cost-effectiveness

Why KINAMU is able to offer its services at such attractive prices?

As it is difficult for retailers or minor projects to negotiate favorable terms for larger purchase quantities we at KINAMU may do this for you. Due to standardized components such as HW, SW, Services we are able to purchase at a comparatively lower price and will certainly pass these price benefits on to our customers. Thanks to our operations we will also be able to achieve economies of scale and thus increase our efficiency and let our customers have a share in the economic benefit.

As a result, we have costs of ownership based on each user which meet the service standards of major companies but may be obtained on considerably favorable terms.

Will there be further costs apart from the subscription fee?

With the subscription fee all costs are covered. The rest will be needed for PCs for all employees who will be working with our business solutions (it is certainly possible to use already existing PCs so that new ones will not be necessary). The implementation of the SW includes all standard services which are necessary to install and operate the KINAMU business appliance. Additional costs may arise in case of extra services during the implementation process. These extra services may include special services during data transfer such as data cleansing or duplicate checks, special forms or print-outs which are not covered by the standard package and any service that goes beyond the agreed upon training and support on-site. These will be identified during the project and may then be offered as an additional service which will be payable only once.

How long does the contract with KINAMU run?

The minimum subscription period is one year. Alternatively, a subscription period of three or five years may be chosen which brings along a certain price advantage. The payment will be annually in advance. The contract will be renewed automatically for a further 12 months and will continue until terminated by giving written notice 30 days prior to the contract’s expiration.

What happens if I do not want to continue the contract after the expiration of the subscription period?

Data will be deducted on a day at your choice and provided in electronic form in a clearly defined format. After a minimum contract term of 3 years the complete solution may be taken over. The customer will have to obtain an SAP license and provide evidence of it. The HW may be taken over by the customer at the actual market value.