FAQs on the Implementation

How long does it take to implement the KINAMU appliance?

Minimum 2 weeks, generally 4 to 6 weeks; whereas Kinamu follows a clearly structured implementation process. The exact time schedule will be set up at the beginning of the project and will be pursued accordingly. It is the customer who determines the implementation period.

Who will be responsible for the transfer of existing data?

The customer will have to take care of the data transfer from existing systems or databases. KINAMU, however, provides the tools with which the data may be transferred in a supported format. During this process there will be regular tests, and fields which are already certain will be defined to reduce time and effort.

Does KINAMU offer support during the data transfer process?

If requested, KINAMU will provide support with data transfer for a one-time fee on attractive terms. It is not possible, however, to offer an all-inclusive package, yet we should like to discuss this in the course of the project execution or at a personal meeting.

How do employees learn to use the system?

Your employees will receive a basic training during the implementation workshops held at your company. More profound knowledge may be acquired via the KINAMU e-learning platform to which any user of the KINAMU system has free access. It generally takes 2 to 3 days to be able to work with the system.

What is WIKI@KINAMU?

WIKI@KINAMU is a reference platform hosted by KINAMU Business Solutions AG and offers information on all subjects concerning the operation of KINAMU solutions. Not only will our customers and users be able to retrieve valuable information, we also encourage them to actively contribute to share their experience with other.