KINAMU SAP Connector

SAP IDoc based synchronization between Sugar and SAP with the KINAMU SAP Connector. Installable on Sugar 6.5 – Sugar 13.0 and SuiteCRM 7.

Advantages of SAP Connector at a glance

Fast implementation
Bidirectional synchronization of:
- Company data (debtors)
- Contact data
- Open items
- Sales data – SAP VIS data
SAP data directly in Sugar
- Enrichment of CRM data
- Evaluation of SAP data in Sugar
- Automation of workflows depending on SAP data in the CRM
Standard SAP to Sugar Connector
- Synchronization log for error analysis
- Sugar Module Builder compatible
- Usable for SuiteCRM and Sugar CE, PRO, ENT, ULT versions
- Easily extendable with additional SAP modules
- Use of SAP-Idocs
- Custom field mappings via XSL transformation possible in CRM

Functionality of SAP Connector

This connector is an extension developed and maintained by KINAMU for SugarCRM and SAP to integrate both systems.

Our product enables bidirectional synchronization: changes in SAP ERP are automatically updated in SugarCRM or vice versa, changes in the CRM can be updated in SAP. Employees in the company can thus always access a complete and up-to-date data basis, enabling quick, uncomplicated, and cost-effective entry into effective customer relationship management with SugarCRM using the connector.

The SAP Connector consists of a base module that handles connection setup, logging, and exchange of system parameters (e.g., currencies, units, delivery and payment terms, etc.), as well as various extensions that can be installed as add-ins:

KINAMU SAP Connector Accounts Add-In
KINAMU SAP Connector Contacts Add-In
KINAMU SAP Connector Sales Add-In
KINAMU SAP Connector Open items Add-In

The connector can provide CRM users with a comprehensive overview during customer conversations, e.g., with current sales figures, reports on purchase history, or outstanding invoices.

SAP and Sugar: Optimization of business processes

The digital representation of business processes is very diverse. For example, master data, open items, and VIS data are managed in the SAP ERP application. In contrast, leads, offers, marketing campaigns, and sales opportunities are managed in a CRM system. To clearly represent operational processes, an interface between both solutions is needed. Only this linkage enables a complete 360° view of the customer (“360-degree Customer View”).

Bidirectional synchronization of customer data

The KINAMU SAP Connector synchronizes SAP ERP and Sugar CRM data in both directions, enabling consistent and up-to-date records across all systems.

Use cases of SAP Connector

You already use SAP ERP and want to introduce Sugar CRM in sales and ensure that your sales staff have easy access to existing relevant customer data.
Your employees should have an overview of your customers’ sales and thereby better respond to customer needs in sales.

Contacts Add-In

The Contacts Add-In automatically synchronizes contacts from SAP to Sugar.

Sales Add-In

The Sales Add-In synchronizes the monthly product sales data of a customer into the CRM. This enables the creation of reports and workflows for sales.