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KINAMU Reporter

The KINAMU Reporter is a flexible tool for SugarCRM reporting. It enables users to analyze data in SugarCRM.

With the KINAMU Reporter, users can intuitively create queries and charts.

The KINAMU Reporter, a SugarCRM reporting tool, can be installed in all SugarCRM versions from version 6 as well as in all on-site editions (Professional, Enterprise) and in SuiteCRM 7 and 8.




Advantages

  • Fast and repeatable evaluation of your data

  • Automated and comparable snapshots

  • Complex filter conditions and criteria

General features

  • Lists (grouping, summarizing)

  • Filters across multiple modules / reporting across multiple primary modules *

  • Runtime calculations and formatting (e.g. weighted pipeline) *

  • Graphical representation (charts, bars, donut charts) *

  • Displaying reports as subpanels *

  • Displaying multiple charts per report *

  • One-click download of charts as images (JPG or PNG format) *

  • Adding and selecting different color schemes for charts *

  • Sending reports by email (scheduler job: daily, weekly, monthly, quarterly)

  • Define the list of evaluable Sugar modules (e.g., audit log, tracker tables) *

  • Filtering results in dashboards *

  • Custom queries *

  • Evaluation of geodata / reporting of geodata *

  • Creation of target lists

  • Saving and displaying snapshots *

  • Export as PDF, CSV or Excel *

  • Using a slave database for reporting *

*Distinguishing feature compared to the standard Sugar reporter

Functionality

The KINAMU Reporter is a flexible tool for analyzing data in SugarCRM that allows users to intuitively create queries. It is based on state-of-the-art frameworks and also supports full chart functionality.

KINAMU Reporter für SugarCRM
Screenshot 1 - Home screen with KINAMU Reporter chart dashlets

Besides creating reports and dynamic analyses, reports can also be used to visually enhance the home area via the reporter dashlets. Data can be exported to MS Excel (as CSV) or as PDF (with or without charts). The results can also be used to create target lists for marketing purposes, which can then be used for campaigns.

Lists (grouping, summarizing)

KINAMU Reporter für SugarCRM
Screenshot 2 – List report with monthly summarization

Filtering across multiple modules / reporting across multiple primary modules

With the KINAMU Reporter, you can select data from more than one primary module! Create a single report for all activities (calls, meetings, tasks, notes, emails) instead of a report per activity.

The following report shows the number and types of activities per user and calendar week.

KINAMU Reporter für SugarCRM
Screenshot 3 – Type of activity (call, meeting, task, note, email) and number per user and calendar week

Runtime calculations and formatting (e.g. weighted pipeline)

KINAMU Reporter für SugarCRM
Screenshot 4 – Pipeline weighted / unweighted

The following report shows custom formatting: values over 5,000 are marked "green" and values below are marked "red."

KINAMU Reporter für SugarCRM
Screenshot 5 – Conditional formatting: values greater than 5,000 in green, remaining values in red


Graphical representation (graphs, bars, donut charts)

KINAMU Reporter für SugarCRM
Screenshot 6 – Display of various reports in the Sugar dashboard (charts, bar, donut chart)

Displaying reports as subpanels

KINAMU reports can also be included in the record view of each module. The subpanels behave as usual: they can be hidden and moved and save their settings when you log out.

You can also decide whether to display the full results of a report or filter the data according to the currently displayed record.

KINAMU Reporter für SugarCRM
Screenshot 7 – Displaying a chart in the subpanel

Displaying multiple charts per report

With the advanced chart settings in the KINAMU Reporter, you can display the results of a report in multiple graphical views on a single page.

KINAMU Reporter für SugarCRM
Screenshot 8 – Displaying multiple charts per report

One-click download of charts as images (JPG or PNG format)

You can also download and save any chart as a JPG or PNG image from a context menu by right-clicking.

KINAMU Reporter für SugarCRM
Screenshot 9 – Download/save chart “Opportunities – Trend (unweighted)”


Adding and selecting different color schemes for charts

You can customize colors to your individual CI or define and select multiple color schemes :

KINAMU Reporter für SugarCRM
Screenshot 10 – Selecting the color scheme


KINAMU Reporter für SugarCRM
Screenshot 11 – Different color schemes for stacked bars

Sending reports by email (scheduler job: daily, weekly, monthly, quarterly)

KINAMU Reporter für SugarCRM
Screenshot 12 – Sending report by email

Define the list of evaluable Sugar modules (e.g., audit log, tracker tables)

KINAMU Reporter für SugarCRM
Screenshot 13 – Defining the exclusion list for evaluable modules

Filtering results in dashboards

KINAMU Reporter für SugarCRM
Screenshot 14 – Filtering results in dashboards

Custom queries

Many requirements we have for reports concern the ability to influence how queries are created. With the KINAMU Reporter, it is up to you how and which data you select.

The following subquery counts the number of contacts assigned as contact persons per opportunity.

KINAMU Reporter für SugarCRM
Screenshot 15 – Custom query code

The above subquery, or the number returned per opportunity, can also be used as a filter criterion in the "where" clause of the selection, e.g. to select only opportunities where the number of active contacts is at least 4:

KINAMU Reporter für SugarCRM
Screenshot 16 – Defining the filter criteria

Evaluation of geodata / reporting of geodata

Displaying address data on a map is the simplest use case for this function of the KINAMU Reporter. While you can choose different colors and pins for, e.g., customers, prospects, and competitors on a map, the actual efficiency only becomes visible when you combine data from individual modules: for example, you can create maps and display sales data depending on individual criteria to visualize regional sales figures, or you can display the individual stops of your next business trip by showing all your meeting locations next week.

KINAMU Reporter für SugarCRM
Screenshot 17 – Geocoding data – displaying accounts on a Europe map
KINAMU Reporter für SugarCRM
Screenshot 18 – Geocoding data – configuration of different images based on the classification field


Creating target lists

To export a report result to a target list, enter the name of the target list. When you confirm the dialog, the system will evaluate the report and create a new target list. You can then use this target list for further campaigns.

KINAMU Reporter für SugarCRM
Screenshot 19 – Exporting the reporter result to a target list

Saving and displaying snapshots

The KINAMU Reporter offers the possibility to create snapshots of reports automatically or manually. A snapshot is a capture of the report results at a specific point in time. The basic idea of the snapshot functionality is to enable capturing report results at multiple times to review the results again and allow comparison of the results. A simple but typical example might be capturing pipeline data of a company's sales opportunities to monitor pipeline development.

KINAMU Reporter für SugarCRM
Screenshot 20 – Saving and displaying snapshots

Export as PDF, CSV or Excel

For export, you can export either to PDF or CSV. Simply select the option from the export menu and the report will be exported.

KINAMU Reporter für SugarCRM
Screenshot 21 – Export as PDF with charts
KINAMU Reporter für SugarCRM

Screenshot 22 – Export to PDF

Using a slave database for reporting

Complex reports can heavily load the database. If you run a MySQL setup with a "master" and multiple "slave" databases for performance reasons, you will definitely want to run your reports against one of the slave databases. From version 4.2 of the KINAMU Reporter, you can specify the database that provides the data for a report. This feature is only available in the Enterprise, Corporate, and Ultimate editions of SugarCRM – not in PRO editions.