CRM – Customer-Relationship-Management


KINAMU is partner of the Open Source system SugarCRM and of the Cloud 4 Custmer (C4C) system of SAP. KINAMU helps with services and solutions in the CRM area and has performed a large amount of successful integrations with ERP and third party systems.

What is CRM?

A strong focus on the customer is the basis for a successful business. A CRM System enables documentation and administration of all customer information. The individual and personal communication with your business partner creates contentment, an equal level dialogue and a sustainable trust.

CRM – Customer Relationship Management

The basis of a CRM system is the recording of all customer data. In addition all interactions with a customer are recorded and the CRM system incorporates all Sales, Marketing, Service and Support activities.