KINAMU as a full service provider delivers ERP and CRM solutions for medium-sized businesses in various industries.
The services include products and licenses, process consulting, implementation and development, as well as support and the technical operations of the systems.
The KINAMU team is characterized by extensive experience in the area of business processes and combines this with expertise in the field of software development. 100% Customer orientation is the basis for the KINAMU success.
KINAMU will be market leader in its business areas in direct comparison to its competitors in Austria and Germany. High employee and customer satisfaction and the business success are the result of our work.
SugarCRM Authorized Reseller
Since 2007 KINAMU has been a SugarCRM Authorized Reseller and draws on many years of project know-how. Our employees are specialists, each of our consultants is SugarCRM certified. Since we only sell what we are 100% convinced off, we use Sugar as a CRM system in our company.
Through over 200 projects realized worldwide, we have specialized in the implementation, adaptation and development of Sugar. KINAMU relies on proven methods and processes to make your project successful.
Through our many years of SugarCRM partnership, we are very well connected when it comes to bringing new ideas and the wishes of our customers to Sugar and contribute to future Sugar developments.
Our customers benefit from our services as full service providers: process consulting, implementation, system operation, training and support. We are happy to assist you with advice and actions.
SAP Hosting Partner
As an SAP Hosting Partner, KINAMU offers midmarket ERP solutions, with fast implementation time, no risk, calculable and low monthly costs and without the need to build up internal specialized knowledge. Our approach is to offer a full package of hardware, software, implementation, systems support, end user support and user training at a fixed monthly cost per workstation, based on the most successful and mature ERP product, namely SAP.
Everyone talks of tailored industry-specific solutions – we have them!
Every industry has different demands. But there are, of course, similar or almost identical processes in all businesses, such as accounting.
And this is exactly what you can expect from our KINAMU solution: standardization where possible, individualization where necessary. No matter, what your industry is or nature of your business is – we offer industry-specific CRM- and ERP solutions tailored to your requirements.
In summary, we combine the advantages of commercial and OpenSource products and adapt them to your specific requirements. Learn more about your industry solution in the relevant menu item above.
We know the demands of your industry.
CRM for the industry
We know what you need. 100% customer satisfaction has become the most critical success factor due to growing competitive pressure. And what is it that ultimately makes the success? Competent customer support – from the first offer to aftersales service and support.
Characteristic of the industry sector are the often long decision-making phases, a buying center, as well as high order totals.
CRM for the service sector
What matters most in the service sector? Right, customer satisfaction and loyalty. Because only satisfied customers come back.
That is why competent customer service – from first contact, proposal, to aftersales service – has the highest priority.
Every sales employee – whether internal or external – has a complete overview of all customer activities.
CRM for the trading/retail sector
The more comparable a product is, the more important the service quality is for customer satisfaction and loyalty to your company.
In order to establish long-term customer relationships in the retail sector, it is important to stand out from the competition. Current trends must be recognized quickly in order to be able to act accordingly and always stay ahead of the competition.
Contact our Sales & Marketing Team
Mag. Alexander Simon
Dipl.Ing. Dr. Michael Hubl