CRM for the trading/retail sector

We are industry specialists

We support you with the realization of your CRM project in the trading sector. Our appliance offers you a solution that meets industry specific requirements – no matter in which trading sector you are in.

We know, what you need

In the retail market the differentiator in building long-term customer relationships, is often service quality and customer satisfaction not the product itself.

Trends have to be quickly recognized, to stay ahead of the competition.

Your advantages:

  • Standardization of processes, optimization of cost efficiency
  • Comprehensive sales controlling
  • Sales development on articles
  • Reporting of sales figures and opportunities
  • Focused campaign management
  • Ready-made out-of-the-box solutions
  • Single source database for all customer related information
  • Contact management
  • Optimized offer-, order- and service management
  • Overview on all cross-/up-selling opportunities
  • Increasing sales efficiency through easy reporting and visualization of current opportunities